Privacy and Cookies Policy

Privacy Policy

Klarion Business Services Limited and its trading names including How to be a Virtual Asssitant and The Office HQ

Key details

This privacy policy describes how Klarion Business Services Limited  protects and makes use of the information you give the company when you use our services and/or website.

If you are asked to provide information when using our services and/or website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This privacy policy was updated on: 31st December 2016

If you have any questions about this policy, please email tanya@theofficehq.com or write to: Klarion Business Services Ltd 84a Lancaster Road Enfield Middlesex EN2 0BX..

Introduction

We may need to gather and use certain information about individuals in order to provide products and services.

We may also need collect information to better understand how clients use our services and to present timely, relevant information to them.

What data we gather

We may collect the following information about you and/or your clients and associates:

  • Name
  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys
  • Further information required in order to carry out the specific services required, which may

include financial and/or personal information regarding you and/or your clients. We will only gather such information as is required in order to carry out the services you have requested. Should you also inadvertently transfer additional data to us which is not required or requested by us we cannot be held responsible for this occurrence.

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records.
  • To improve the products and services we provide.
  • To contact you in response to a specific enquiry.
  • To carry out the specific tasks that you have engaged us to undertake.
  • To send you promotional emails about products, services, offers and other
    things we think might be relevant to you.
  • To send you promotional mailings or to call you about products, services,
    offers and other things we think might be relevant to you.
  • To contact you via email, telephone or mail for market research reasons.

 

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to

present content, options or functions that are specific to you. They also enable us to
see information like how many people use the website and what pages they tend to
visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data
    helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to
    check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one
    piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present
    you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant
    content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website may issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you

When you fill in a form or provide your details on our website, you may see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone,
    text message or post.
  • Opt-in to receive marketing communications from our third-party partners by
    email, telephone, text message or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Send an email to tanya@theofficehq.com.
  • Respond to one of our marketing emails by clicking “unsubscribe”.
  • Write to us at: Klarion Business Services Ltd 84a Lancaster Road Enfield Middlesex EN2 0BX.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our Data Protection Policy, in line with the Data Protection Act 1998. A copy of the policy is available upon request.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.